Contact Us

At Landner, we are committed to providing you with the highest level of customer service and support. Whether you have questions about our saxophone wall mounts, need assistance with your order, or simply want to leave feedback, we are here to help. Your satisfaction is our priority, and our dedicated support team is always ready to assist you.

1. Email Contact
If you have any questions, concerns, or suggestions, feel free to email us at:
 [email protected]

We strive to respond to all inquiries within 24 hours, Monday through Friday. Emails received on weekends or public holidays will be addressed on the next business day.

2. Business Address
You may reach us via mail or visit us at our registered business location:
735 S Figueroa St, Los Angeles, CA 90017, USA

Please note: This address is for correspondence and legal purposes only. It is not a retail storefront. Visits are available by appointment only.

3. Phone Contact
For urgent matters or direct communication, you can contact our customer support line:
 +1 (213) 955-7170
Customer service hours: Monday–Friday, 9:00 AM to 6:00 PM EST

4. Customer Support Channels
We offer multiple support channels to make your experience as smooth as possible:

  • Email: [email protected]

  • Phone Support: +1 (213) 955-7170

  • Live Chat: Available on our website during business hours

  • Help Center: Visit our FAQ section for quick answers to common questions

5. Response Time
We aim to respond to:

  • Emails: within 24 business hours

  • Phone Calls: Immediate response during business hours

  • Live Chat: Within minutes when agents are online

Our support team is well-trained in our product catalog and policies, and will ensure your issue is resolved with care and accuracy.

6. Common Customer Questions We Handle
Here are examples of topics we regularly assist with:

  • Product specifications and installation guides for saxophone wall mounts

  • Order tracking and shipping status

  • Payment issues or updates

  • Return and exchange process

  • Warranty and product quality concerns

  • Custom or bulk order inquiries

7. Social Media & Newsletter
You can also stay in touch with us through our official social media channels and email newsletter. We send out product updates, special offers, and customer stories regularly.

8. Feedback Matters
Your voice is important to us. If you've recently made a purchase or interacted with our customer service, we invite you to share your experience. Feedback helps us grow and better serve you in the future.

We at Landner are not just sellers—we are saxophone enthusiasts committed to helping you showcase your instrument with pride and security. Contact us anytime. We’re always here to help.

Contact Us